Austin's Automotive Specialists "Top Notch Warranty"
OUR TOP NOTCH SPECIALISTS WARRANTY
At Austin's Automotive Specialists, we strive to be your first and best choice for any and all automotive repair and maintenance needs. We know the customer comes first and deserves the best. That's why our warranty goes above and beyond.
Our in house 24 Month/24,000 mile warranty is valid at any of our Austin's Automotive Specialists locations, no matter which shop performed the original service. Just take your car to the nearest Austin's Automotive Specialists location and you're covered.
Most Automotive warranties expire at the earlier of the two limits (months or miles). However, our warranty works differently. Our 24 month/24,000 mile warranty expires at the one that benefits you the customer most. So if you travel 24,000 miles a year, your warranty is good for the 24 month period. If you only travel 10,000 miles a year you would go by the mileage for your warranty period. This warranty is non-transferable and is void if service work affecting services performed by Austin's Automotive Specialists is performed by any other person or business.
Austin's Automotive Specialists customers may also use any NAPA CAR CARE Center, nationwide, for warranty repairs if more than 25 miles from an original Austin's Automotive Specialists shop. Warranty service performed at Napa Car Care locations will come with the standard warranty of 24 months or 24,000 miles whichever comes first. The TOP NOTCH SPECIALISTS WARRANTY, which benefits customer the most is only valid at an Austin's Automotive Specialists location.
EXCLUSIONS, LIMITATIONS AND DETAILS
Our warranty is a 2-year/24,000-mile limited warranty on labor and new components installed against defects in manufacturer workmanship and materials. Items that do not fall under this warranty include: normal wear and tear, performance modification, misuse or abusive use, excessive use, and commercial use.
Our warranty is a 2 year/24,000 mile limited warranty on labor and new components installed against defects in manufacturer workmanship and materials. Items that do not fall under this warranty include: Remanufactured parts, normal wear and tear, performance modifications, misuse or abusive use, excessive use and commercial use.Warranty coverage will not exceed the dollar amount of the original repair.(Additional limitations may be noted on your repair invoice).
Austin's Automotive Specialists does not warranty against intermittent noise, squeaks or pulsation after 90 days or 4,000 miles.
The following are subject to a parts and labor warranty of 12 months or 12,00 miles, whichever comes first, unless noted as a 90 day/4,000 mile warranty. Limited to, and not to extend, the written warranty provided by the manufacturer of any such installed part. Labor coverage or reimbursement is not eligible:
- Dealership parts
- Commercial vehicles
- Ambulances, including both emergency response and non-emergency
- Automotive off-highway use, including registered and non-registered automotive chassis vehicles that are not subject to highway-use tax.
- Motor homes, including van-conversion chassis.
- Package delivery vehicles, including US Postal Service vehicles (LLV-FFV) and rural route vehicles.
- Police car/truck/van and prisoner transport.
- Tow truck
- Any vehicle over one (1) ton
- Catalytic converters (convertors warrantied against manufacturers defect only)
Labor coverage/reimbursement is not eligible for the following parts. These parts may reduce time and mileage parameters OR void all stated or implied warranties. Please check with shop of original purchase for details.
- Junkyard/salvage part.
- Used part- any part or parts that have been disassembled or reassembled with the intent to repair or refurbish.
- Any parts produced by a commercially non-recognized industry remanufacturer.
- Remanufactured engines, transmissions, differentials, and transfer cases are warrantied only by the remanufacturer.
Customer-supplied parts are void of all written, promised, and implied warranties, incluing labor reimbursement resulting from the failure of any such part. All customer-supplied parts may be installed on “as-is” basis,subject to a higher published labor rate, and/or at the discretion of the individual Austin's Automotive Specialists location.